Customer Support

We’re here to help! Whether you have a question about your order, need product recommendations, or just want to know more about Presslet, our customer support team is ready to assist you.

---

📦 Order & Shipping Questions

Q: When will my order ship?
A: Orders are processed within 1–2 business days. Once shipped, you’ll receive a confirmation email with tracking details.

Q: How long does delivery take?
A: Standard shipping typically takes 3–7 business days, depending on your location. Expedited options are also available at checkout.

Q: Can I change or cancel my order?
A: If your order hasn’t shipped yet, contact us as soon as possible at contact@presslet.pk. We’ll do our best to accommodate your request.

---

💅 Product & Usage Help

Q: Are Presslet products cruelty-free?
A: Yes! All of our nail polishes and covers are 100% cruelty-free and made with love.

Q: How do I apply nail covers?
A: Check out our How-To Guide for step-by-step instructions to get a perfect fit and long-lasting results.

---

💰 Returns & Refunds

Q: What’s your return policy?
A: We accept returns within 14 days of delivery on unused and unopened products. For hygiene reasons, we cannot accept returns on opened nail polish or used nail covers.

Q: How do I request a return or refund?
A: Email us at contact@presslet.com with your order number and reason for return. We’ll guide you through the process.

---

📩 Contact Us

Need help with something else? We’re just a message away.

📧 Email: contact@presslet.pk
🕒 Support Hours: Monday to Friday, 9 AM – 5 PM (Your Local Time)
🌐 Website: www.presslet.pk

We aim to respond to all inquiries within 24 hours.